Terms and Conditions of Sale
- Taxes where ever applicable are to be paid by the buyer, Any Octroi charged in any state will be paid by the buyer and paid directly to the courier company.
- We are pleased to provide package insurance as an added guarantee to provide product or order replacement under the circumstances listed below.
What Package Insurance Covers:
- Damages: one or more of the products you ordered arrives damaged, call our customer service department to file a claim. Your claim will be processed ASAP. As soon as your claim is approved we will replace the damaged product(s) at no cost to you.
- Lost or stolen in the mail: If your order is lost or stolen in the mail, we will reship the entire order, providing reasonable time for delivery has been allowed and the tracking information shows your package has NOT been delivered to the address you provided us. A mandatory waiting period of 11 days is required from the expected delivery date of the package, before your claim can be processed.
What Packing Insurance Does Not Cover
- A package showing delivered: If the tracking information shows your package has been delivered to the address you provided us, but you still don't have your package, optional package insurance does not apply. If you live in an apartment, check to see if a neighbor picked the package up for you or if the package is waiting for you in the main office. If you still can't find your package, we will go through the typical process of filing a claim with the shipping carrier to rectify the situation.
- Product Guarantees: insurance does not guarantee that you'll like the flavor, product or obtain specific results. We will not replace a product for these reasons.
- Against loss or damage caused by or resulting from: (a) hostile or warlike action in time of peace or war, including action hindering combating or defending against an actual, impending or expected attack, (1) by any government or sovereign power (de jure facto), or by any authority maintaining or using military, naval or air forces; or (2) by military, naval or air forces; (3) by an agent of any such government power, authority or forces;
(b) any weapon of war employing atomic fission or radioactive force whether in time of peace or war;
(c) insurrection, rebellion, revolution, civil war, usurped power or action taken by governmental authority in hindering, combating or defending against such an occurrence, seizure or destruction under quarantine or Customs regulations, confiscation by order of any government or public authority or risks of contraband or illegal transportation of trade.
- Weather: Damages arising from changes in temperature or humidity, or other deterioration, any remote or consequential loss, whether or not arising out of a peril are not covered by package insurance.
Privacy & Security
- Nutrition Experts.in uses the SSL (secure socket layer) protocol to encrypt information before it is sent across the internet. This can be verified by checking for the lock or key icon in the status bar of your browser. Once the information arrives at our servers, it is saved in encrypted format on a dedicated server with no direct connection to the internet.
- Nutrition Experts.in is committed to protecting the security and privacy of our customers.
- Nutrition Experts.in does not sell or rent any personal information about our customers to marketing companies or list developers. We are in the business of selling quality health supplements, not personal information. As a natural consequence of the development of our company, we may at some point be acquired by another company. In the event that our company is sold, the information that we have collected may be transferred to the new company.
- We ship all orders within 48 hours after receiving payment, at rare times there may be a delay since we don't stock all the products under one roof. Please Don't Accept the parcel if it is not sealed with nutrition shoppe tape or it is tempered.
- When your order is placed, you will receive an email with your order receipt. Included in the email will be a link that you can use to check the current status of your order. If the shipping method used has a tracking number, the link will be updated to include the tracking number for your order once the order has been shipped. You will also receive a second email with your tracking information attached when your order is shipped.
- Our web site is designed so that you can access any product line from anywhere on the site. The blue frame on every page contains everything you need to be able to get to a specific section of the site.
If you know the name of the product you are looking for, the brand, or the category, you may type it into the "Search" field at the top right side of any page on our web site. After you are finished typing, click on the "SEARCH" button to the right and you will be presented with all of the products that match your search criteria. On the left side of search box you will find drop-boxes labeled Category, Goal, Brand, ingredients & top 20.
If you cannot find the right word for the search engines to return what you want, try using Site map. This index contains every product family and category.
- Low prices mean nothing if you are unhappy with the product or service. We sincerely want you to be pleased with your order so you will refer us to your friends. Our customer service email address and number are shown below. In order to provide all of our customers with the best service possible, we request that you email us. All emails will be replied to within 1 business day. During business hours we will typically respond within the hour. If you do not yet feel entirely comfortable with email, or if you believe your issue will be best addressed by speaking to someone, please feel free to call us Monday through Saturday 11 AM to 6 PM. Thanks for visiting us and we hope you will give us the opportunity to earn your business.
Nutrition Experts 935 Raja Park jaipur Rajasthan (INDIA)
CUSTOMER SERVICE DEPARTMENT ANY QUESTIONS? CALL US : +91 9829956140
||11:00 AM-6:00 P.M IST
|Sunday's and Public holidays
CALLS AT OTHER TIME MAY BE UNANSWERED
Refund and Returns
- You may return new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or mis-shipments etc.)
- You must call us during our normal business hours for a return authorization and instructions from one of our customer service representatives prior to returning any merchandise. Merchandise must be returned at your expense in unopened and perfect condition in order to receive credit. We do not allow any nutrition bars, energy drinks to be returned for credit. A return authorization must be given or we may refuse the package. A 10% restocking fee will be applied for unopened merchandise returned within 10 days of your receipt of shipment. A 25% restocking fee will be applied to returns after 10 days. No product returns will be accepted after 15 days.
- You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
- On the rare occasion that we may ship you an item other than what you ordered, do not open the product or it will void your right to return it.
- We have a minimum amount of errors. On the rare occasion of a shortage, please thoroughly inspect the box a second time for the product(s). If the product(s) still cannot be found, or if any other problems exist, contact customer care within 24 hours of receipt of the shipment for correction.
Errors on Our Site
- Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered, and Nutrition Experts.in reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Nutrition Experts.in will issue a credit to your credit card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your account. If you are not fully satisfied with your purchase, you may return it in accordance with Nutrition Experts.in's Return Policy.
- Nutrition Experts.in will not be undersold. If you find a lower advertised price on your online order, please email or call us before placing your order and we will beat the price. Please be sure take into account the total cost of the order, including shipping and handling.
- Please keep in mind that we will only honor our low-price guarantee when you find an identical order for a lower price. We will not mix and match prices from more than one store. Nutrition Experts.in reserves the right to deny our low-price guarantee at our discretion. Our low-price guarantee applies to products listed on our web site that have not been discontinued by manufacturers.
- All logos, graphics, and text appearing on this web site are deemed to be the "intellectual property" of Nutrition Experts.in. The "intellectual property" is protected by laws governing the India. Any reproduction or use of the "intellectual property" without the express written consent of Nutrition Experts.in is prohibited.
- The statements made about products and/or nutritional supplements have not been evaluated by the Food and Drug Administration. They are not intended to diagnose, treat, cure or prevent any condition or disease. Please consult with your own physician or health care practitioner regarding the suggestions and recommendations made at Nutrition Experts.in. All products sold on Nutrition Experts.in are Food Supplements/ Dietary supplement and Not for medicinal use. Nutrition Experts.in is not a manufacturer of nutrition products. This site is intended solely for the resale of nutritional supplements. All information provided on the web site is for informational purposes only and is not guaranteed to be correct. Nutrition Experts.in will not be held liable for any problems that may arise from the consumption of the nutritional supplements sold on this web site. Placing an order at Nutrition Experts.in signifies that you have read and agree to all of the policies listed on this policy page. Neither Nutrition Experts.in nor his owner, employees or other representatives will be liable for any damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Any dispute arising out of any purchase is subjected to the jurisdiction of the court in S.A.S Nagar Only.
- Nutrition Experts.in reserves the right to refuse service to anyone at any time.
- By placing your order via this web site, telephone or email, you acknowledge that you have read and agree to all the policies listed on this page. By placing an order you also agree that these policies will serve as reference for any disputes that may arise regarding the contents or condition of your order. If you have any questions regarding our policies, please feel free to Contact us.